Shipping policy

Shipping & Handling

Thank you for shopping with YOHA. We work closely with trusted fulfillment partners to ensure your order is packed with care and delivered safely to your door.

ORDER PROCESSING

All orders are processed Monday through Friday, excluding public holidays. Standard processing time is 1–3 business days. Once your order ships, you will receive a confirmation email with your tracking number.

DELIVERY TIMES BY REGION

United States — 6–10 business days
United Kingdom — 5–11 business days
Australia — 5–11 business days
Canada — 5–11 business days
Belgium — 5–12 business days
France — 5–11 business days
Germany — 5–11 business days
Netherlands — 5–11 business days
Italy — 5–11 business days
Spain — 5–11 business days
Switzerland — 5–11 business days
Japan — 5–11 business days
South Korea — 5–11 business days
Thailand — 5–11 business days
Rest of Europe — 6–14 business days

Delivery times are estimates and may vary due to carrier conditions or local processing times.

SHIPPING FEES

Standard Shipping — $3.99 on orders under $100.
Free Shipping — automatically applied on orders $100 and above.

TRACKING YOUR ORDER

As soon as your order ships, you will receive a tracking link via email. Tracking updates may take 24–72 hours to appear after dispatch. You can also check your shipment status anytime on our Order Tracking page.

INCORRECT ADDRESS OR DELIVERY ISSUES

Please double-check your shipping address before placing your order. YOHA is not responsible for packages delivered to an incorrectly entered address, carrier delays, or lost shipments marked as delivered. If a package is returned due to an incorrect address, reshipping fees may apply. Please contact us immediately at info@yohayoga.com if you notice an error after placing your order.

SPLIT SHIPMENTS

If your order contains multiple items, they may ship from different warehouses. You may receive more than one tracking number — this is completely normal and your full order is on its way.

DAMAGED, MISSING OR INCORRECT ITEMS

If your order arrives damaged, incomplete, or incorrect — please contact us within 48 hours of delivery at info@yohayoga.com with your order number and clear photos. We will resolve the issue as quickly as possible.

DELIVERY DELAYS

Delays may occasionally occur due to weather, carrier disruptions, or holiday seasons. These situations are outside our control, but we are always available to assist you with tracking updates and support.

Contact
Email: info@yohayoga.com
Phone: +1 (786) 685-4588