Shipping policy
Shipping & Handling
Thank you for shopping with House of Yoha. We work closely with trusted fulfillment partners to ensure your order is packed with care and delivered safely to your door.
Order Processing
All orders are processed Monday through Friday, excluding public holidays. Standard processing time is 1–3 business days. Once your order ships, you will receive a confirmation email with your tracking number.
Delivery Times by Region
- United States — 6–10 business days
- United Kingdom — 5–11 business days
- Australia — 5–11 business days
- Canada — 5–11 business days
- Belgium — 5–12 business days
- France — 5–11 business days
- Germany — 5–11 business days
- Netherlands — 5–11 business days
- Italy — 5–11 business days
- Spain — 5–11 business days
- Switzerland — 5–11 business days
- Japan — 5–11 business days
- South Korea — 5–11 business days
- Thailand — 5–11 business days
- Rest of Europe — 6–14 business days
Delivery times are estimates and may vary due to carrier conditions or local processing times.
Shipping Fees
Standard Shipping — $3.99 flat rate on all orders under $50.
Free Shipping — automatically applied on orders $50 and above, no code needed.
The shipping cost shown at checkout is final — we never add extra handling, service, or processing fees.
Tracking Your Order
As soon as your order ships, you will receive a tracking link via email. Tracking updates may take 24–72 hours to appear after dispatch. You can also check your shipment status anytime on our Order Tracking page.
Incorrect Address or Delivery Issues
Please double-check your shipping address before placing your order. House of Yoha is not responsible for packages delivered to an incorrectly entered address, carrier delays, or lost shipments marked as delivered. If a package is returned due to an incorrect address, reshipping fees may apply. Please contact us immediately at hello@yohayoga.com if you notice an error after placing your order.
Split Shipments
If your order contains multiple items, they may ship from different warehouses. You may receive more than one tracking number — this is completely normal and your full order is on its way.
Damaged, Missing or Incorrect Items
If your order arrives damaged, incomplete, or incorrect — please contact us within 48 hours of delivery at hello@yohayoga.com with your order number and clear photos. We will resolve the issue as quickly as possible.
Delivery Delays
Delays may occasionally occur due to weather, carrier disruptions, or holiday seasons. These situations are outside our control, but we are always available to assist you with tracking updates and support.
Contact
Email: hello@yohayoga.com
Phone: +1 (786) 685-4588